Carrom Live!

Faq

Carrom Live is an online multiplayer game. You play with real players. Carrom Live offers two game modes: FreeStyle and Black & White. In FreeStyle you can pot (or pocket) both black and while Carrom men (gotis). In Black & White the player who plays the opening break, plays for white Carrom men. To learn the Rules, click the setting icon and select Rules. You can play Carrom Live as a Guest or through Facebook. To change from Guest to Facebook or Facebook to Guest, select the Settings icon. Under the Facebook Account, select Connect or Disconnect. Now return to the opening screen of Carrom Live. When you play through Facebook, you can invite your friends to play with you.

The Carrom Live controls are very easy to learn. When it is your turn,
(a) Use a finger to move the Striker horizontally,
(b) Slowly move your finger right or left on the Sticker hand to adjust the direction of the strike.
(c) On the right hand side of the Carrom board, drag the striker down by to adjust the force. Now lift the finger.

We are sure, you will love this game. Have patience and try a few games. If you have any question, go through the FAQ given below. You can also write to carrom.support@octro.com. All feedback and suggestions are welcome.

Q: I am not able to download the Carrom Live app.

A: Carrom Live is currently available only for Android phones. You can download it from https://play.google.com/store/apps/details?id=com.octro.carromlive
It requires about 20 Mb space and download. Download on internal memory and make sure your phone is not rooted.

Q: I want to play as a Guest. Or I want to play through Facebook.

A: You can play Carrom Live as a Guest or through your Facebook account. On the Opening Screen of Carrom Live, you will be able to see if you are connected as a Guest or through Facebook.
To change from Guest to Facebook or Facebook to Guest, select the Settings icon. Under the Facebook Account, select Connect or Disconnect. Now return to the opening screen of Carrom Live.

Q: How do I invite my friend to play Carrom Live with me?

A: You can invite your Facebook friends to play Carrom Live with you. Make sure that you are logged on through Facebook. Guest users can not invite their friends.
Select the Play button. On the left hand side of the new screen, select the invite (f) button. This will open your Facebook friends list. Click in front of the friend’s name. Now select Black & White or FreeStyle.

Q: I have high speed wi-fi / internet connection. I am still facing the connectivity problem.

A: Please note that Octro Inc has very stable servers with almost zero down time. First of all, recheck your wi-fi /internet connectivity.
If you are playing through Facebook, try Guest login. If you are still facing the problem as a Guest, reboot your internet device.
If you can play as a Guest and have problem when playing through Facebook, check your Facebook connectivity.

Q: While playing a game, many times my connectivity is lost.

A: Please note that it is an online game. Many factor play important role – your mobile device, internet connectivity, Facebook connectivity and Octro servers. Octro team monitors its servers 24 x 7 to provide you the best gaming experience.

Q: I am able to login and play as guest. I am unable to login and play through Facebook.

A: Download or update the latest version of Facebook app on your phone. Launch the Facebook app and login with your account. If you are successful, now launch Carrom Live. Go to the settings and under the Facebook Account, select Disconnect. Wait for a few second and select Connect.

Q: While playing Carrom Live, my phone hangs or force-closes.

A: Carrom Live is an online game and while playing some information is continuously stored on your device. You may face such problems, when your device is low in memory (RAM). On your device, delete some apps that you do not require. Also, when using Carrom Live, make sure to stop apps running in the background.
If the problem is not solved, write to carrom.support@octro.com. Let us know the device that you are using.

Q: The Rules followed by Carrom Live are not correct.

A: We have clearly stated the rules followed by Carrom Live. These rules may differ from rules that you or some other groups have been following. Our rules are based on rules followed by maximum number of carrom players. At present, we do not intend to change the rules. If you have any suggestion, do let us know.

Q: I do not like the controls. Controls do not work properly. Please improve the controls.

A: We request you to play a few more games of Carrom Live. We are sure that you will change your opinion. Our development team has worked very hard and done an appreciable job. We welcome your feedback.

Q: The graphics of Carrom Live need improvement.

A: Carrom Live is a new app. We are constantly working to improve this app. With every new version, you will notice the improvements on many front.